Pre-service commerce

Ecommerce & Ordering

Sell products, meals, pre-orders, click-and-collect, top-ups and event merchandise online before service, then fulfil against wallet or payment records.

What it does

Ecommerce and ordering collect demand before the service point. That includes product catalogues, meals, pre-orders, click-and-collect, wallet top-ups, event merchandise and a marketplace-style order flow with fulfilment. The canteen commercial page owns workplace and school dining as a product; this page owns the ordering capability.

Problem it solves

Everything is sold at a walk-up till, or an online shop sits in a separate tool that does not share wallet, payment or fulfilment records with the rest of the operation.

Capabilities

Catalogues and meals

Offer products, meal items or merchandise in an online or in-app catalogue.

Pre-orders and click-and-collect

Take the order before the service window and fulfil it at collection.

Top-ups and event merch

Sell wallet top-ups or event merchandise through the same order flow.

Fulfilment and settlement

Mark what was collected or fulfilled and keep the order tied to wallet or payment and reporting.

Workflow

Step 1

Browse and order

The buyer selects products, a meal, merchandise or a top-up before they reach the counter.

Step 2

Pay or use a wallet

The order is settled with a payment method or stored value.

Step 3

Fulfil and record

Staff prepare or hand over the order; reporting shows ordered versus fulfilled.

Operators

Kitchen, store and fulfilment teams work from orders placed ahead of the queue. Admins see what was ordered, paid and collected.

People using it

A parent, employee or attendee orders or tops up before arriving, then collects or receives fulfilment.

Environments

  • School meal pre-orders and supply catalogue sales
  • Workplace canteen meal booking with a collection window
  • Event merchandise or prepaid items sold before gates open

What to evaluate in a demo

  • What is sold ahead of service: meals, products, merchandise or top-ups?
  • How does fulfilment or click-and-collect work for staff?
  • Does the order share wallet and payment records with POS, or sit apart?
  • If this is a canteen rollout, compare this capability page with /allxs-canteen-app.

Connects with

Cashless Payments

Online checkout still needs a payment method when a wallet is not used.

Cloud POS

Walk-up demand still uses a till; this module does not replace that counter.

Related guides and articles

Related commercial pages

Platform pages describe a capability. School, event, canteen and wallet commercial pages own the product.

Allxs Canteen App

Commercial canteen page for dining operations. Use that page for the product; use this page for the ordering capability.

FAQ

Is this the same as the Allxs canteen app?

No. /allxs-canteen-app is the commercial canteen product. This module is the pre-service ordering capability used in canteens and in other catalogues.

Does ordering replace Cloud POS?

No. Ordering collects demand before service. POS still runs walk-up counters.

Ready to talk

See this capability in a demo.

We can walk through the records, checkout or value flow this module owns, then show the commercial page that matches your environment.